Returns & Refunds

We want you to be happy with your Seaside Magnolia purchase. Please read our returns and refunds guidelines before placing your order.

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1. Final Sale Items
The following items are non-refundable and final sale:

• Custom orders

• Digital products

• Sale or clearance items

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2. Returns Eligibility
For eligible products:

• Contact us at info@seasidemagnolia.ca within 5 days of delivery to request a return.

• Items must be unused, in original condition, and returned in their original packaging.

• Proof of purchase is required.

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3. Return Shipping

• Buyers are responsible for return shipping costs unless the item arrived defective or incorrect.

• We recommend using a trackable shipping method, as we cannot guarantee we will receive your returned item.

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4. Cancellations

• Cancellations are accepted within 12 hours of placing an order.

• Once processing begins, cancellations are no longer possible.

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5. Refund Process

• Refunds are issued to the original payment method or as store credit.

• Once we receive and inspect the returned item, you will be notified of approval or denial of your refund.

• Please allow up to 10 business days for processing.

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6. Damaged or Defective Items
If your item arrives damaged or defective:

• Contact us within 5 days of delivery with photos of the item and packaging.

• We will arrange a replacement or refund where applicable.

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Effective Date: August 13, 2025
Last Updated: August 13, 2025